Privacy Policy

1. Introduction

This Privacy Policy explains how Serviam Therapy may collect, use, store, and disclose information when you visit www.serviamtherapy.com, contact us, request an appointment, or use website features.

2. Information We May Collect

• Contact information you voluntarily provide, such as your name, telephone number, email address, or message.
• Appointment or booking information necessary to arrange a treatment.
• Information you choose to provide about your treatment preferences or needs.
• Technical information such as browser type, device information, approximate usage data, and pages viewed.
• Information collected through cookies, analytics, or similar technologies where used on the website.

3. Treatment-Related Information

Please provide only information that is necessary and appropriate for arranging or delivering your requested service. Information relating to health or treatment may be sensitive personal information under applicable law. We will seek to handle such information only for legitimate purposes connected with providing services, safety, communication, legal obligations, or with your consent where required.

4. How We Use Information

• To respond to inquiries and communicate with you.
• To schedule, manage, and provide appointments.
• To provide requested services and customer support.
• To process purchases or payments where direct online sales are offered.
• To maintain website security, performance, and functionality.
• To understand website usage and improve the website and services.
• To comply with legal obligations and protect legitimate business interests.

5. Cookies and Analytics

The website may use cookies or similar technologies for essential functionality, preferences, analytics, security, or other purposes. Where third-party analytics or embedded services are used, those providers may process technical or usage information according to their own policies.

You can generally control cookies through your browser settings. Blocking certain cookies may affect website functionality.

6. Third-Party Services

We may use third-party providers for services such as website hosting, analytics, booking, payment processing, communications, maps, social media integrations, or affiliate links. These providers may process information according to their own privacy policies and contractual obligations.

7. Affiliate Links

Some product links may be affiliate links. When you follow an affiliate link, the third party may use cookies or similar technologies to attribute a purchase or referral. Purchases made through a third-party merchant are governed by that merchant's privacy policy and terms.

8. Data Sharing

We do not sell personal information as a general business practice. Information may be shared with service providers, payment or booking providers, professional advisers, legal authorities where required, or other parties when necessary to provide a requested service, protect rights and security, or comply with law.

9. Data Retention and Security

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate records, resolve disputes, or comply with legal obligations. We take reasonable technical and organizational measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

10. Your Rights

Depending on applicable law, you may have rights regarding access to, correction of, deletion of, or objection to certain processing of your personal information. Requests will be considered in accordance with applicable Israeli law and any other law that applies to the relevant processing.

11. External Websites

Links to third-party websites are provided for convenience. Once you leave the Serviam Therapy website, the third party's privacy practices and terms apply.

12. Children's Privacy

The website is not intended to knowingly collect personal information from children without appropriate involvement of a parent, guardian, or other legally authorized person where required.

13. Changes to This Policy

We may update this Privacy Policy when our services, website technologies, or legal obligations change. The updated version will be published on this page with a new “Last updated” date.

14. Contact

If you have a privacy question or wish to make a privacy-related request, please contact Serviam Therapy through the contact details published on the website. Please do not send unnecessary sensitive information by email or public messaging channels.